Talk to the packaging team.
Questions about a quote, a spec, an order, or anything else — we reply within 1 business day. For a formal quote with 48-hour turnaround, use the quote form.
For general questions, order status, or anything that doesn’t require a full quote. We reply within 1 business day — typically within a few hours.
hello@customboxeslabs.com →Submit your box style, dimensions, quantity, and print spec. Get a fully itemised quote with a free 3D mockup within 48 hours. No minimum order. No setup fees.
Submit a quote request →Questions about an existing order — production status, artwork queries, delivery updates. Include your order reference number.
orders@customboxeslabs.com →Unsure about flute grades, ECT ratings, barrier coatings, or FSC documentation? Our structural packaging team answers technical spec questions.
hello@customboxeslabs.com →There is no minimum order. You can order a single box at any spec. No setup fees apply regardless of quantity. A single-unit prototype is the best way to validate your spec before committing to a production run.
Printed orders: 10–15 business days from artwork approval. Unprinted/plain orders: 7–10 business days. Rush production is available — include your deadline in your quote request.
Our standard shipping is USA-wide. For international shipping enquiries, contact us at hello@customboxeslabs.com and we’ll advise on availability and costs for your destination.
Yes — simply order 1 unit at your exact spec. No minimum, no setup fee. Your prototype is produced at the same spec as a production run. This is the best way to validate dimensions, print quality, and structural performance before committing to volume.
Not ready for a full quote yet? Ask us anything. We’ll reply within 1 business day.
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We’ll reply within 1 business day. If your enquiry is urgent, email us directly at hello@customboxeslabs.com.
The quote form is faster — it captures all the spec details we need (box style, dimensions, quantity, print intent) and gets you a fully itemised quote with a free 3D mockup within 48 hours.
Go to Quote Form →